Frequently Asked Questions

If you have a query, our FAQs should be able to point you in the right direction. If you're not able to find an answer to your query, our Customer Services team will be happy to help you by email at customerservice@servicingstop.co.uk or by telephone.

Please visit About us if you're looking for further information about the history of our company.

Is my car collected and delivered for free?

Yes, Servicing Stop offers a free collection and delivery service. We will collect your car from your home or work on the agreed service date and return it back to you free of charge once the service has been completed and payment has been authorised.

Can I book from anywhere in the United Kingdom?

Yes! Our garage network spreads nationwide, so we're certain to have a garage near you.

What makes of car do you service?

Servicing Stop services all makes and models of cars, within or outside of the manufacturer's warranty. Not only that, we also service vans and fleets, as well as offering MOTs and repairs. .

When are your opening hours?

We are open Monday to Friday from 8am to 6pm. You can book online at any time and one of our advisors will contact you during the operating hours above.

How do I pay for the work?

It's simple! Once your service is complete, our advisors will be in touch to let you know. You can make payment easily using credit or debit card via our safe and secure online system. You may also pay via BACS. Once payment has been authorised, your vehicle will be delivered back to you free of charge.

What parts are used?

We use OE quality parts to protect your manufacturer warranty.

Is there any warranty offered?

Yes. All our services come with a 12 month parts and labour guarantee.

Do I get a discount on an MOT test?

Yes! When booking your car service with us, you can get an MOT test for a discounted price. For more information about MOTs and our service, please check our MOT page.

What if I want to cancel the car service?

You can cancel the service at any time. However, any work up to the point of cancellation must be paid for.

Can I re-arrange the date of a car service?

Yes, providing you contact a Servicing Stop advisor and arrange a new date 24 hours before the original service date.

What if my car needs extra work other than the service?

If this occurs, a Servicing Stop advisor will contact you and inform you of the exact work that needs to be carried out. You will be told what the work is and how much it'll cost. No work is ever started without your knowledge and consent.

My car still has its warranty, will this be affected?

No. Your warranty is protected at all times with Servicing Stop. We use OE quality parts to protect your manufacturer warranty. The Block Exemption legislation allows independent garages to carry out car services without affecting a car's warranty.