Servicing Stop Ltd was founded by Oliver and Toby Richmond to give the UK public a better professional car service experience in terms of customer service and cost. Now boasting a nationwide network of independent garages, Servicing Stop has changed the way the UK public service their cars.
The opportunity to expand their business became a reality when the law changed in 2003, called Block Exemption, which meant that you no longer needed to use a main dealer for your car service. The new law meant that an Independent garage could now carry out your car service just like a main dealer use to.
The monopoly and control of where a customer went for their car service was now over. At this point it became obvious that the public would now be looking for alternative car service suppliers who could still validate their warranty, but more importantly save them money.
Servicing Stop realised that the only way to better what the main dealers did was to improve their own service criteria to a higher level at a more cost effective price. This has now been achieved by putting in place quality checks with each garage they use and the feedback they get from their customers.
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