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Dragon's Den entrepreneurs beat the credit crunch by revolutionising the car servicing
As business gets tough, one gleaming star on the horizon beating the credit crunch is Servicing Stop Ltd; who successfully won over the Dragons on this week's Dragons Den. Created less than 2 years ago by brothers Oliver and Toby Richmond, ServicingStop.co.uk has shot to the top of its game by employing procedures rarely seen in the automotive industry.With Customer Satisfaction at its forefront, Servicing Stop collects and delivers your car for free, services it, repairs it, guarantees the manufacturers warranty is protected on all new cars... and are STILL less expensive than your main dealer garage. In the current economic climate, we are all looking at ways we can save on outgoings, expenses and time and Servicing Stop deliver on all 3 accounts - overall the vehicle servicing experience is easier and friendlier.
In the past, dealer garages have had widely publicised negative press; ranging from them having a total lack of customer service, to their charging exorbitant prices for repairs and servicing. Amidst all this, Servicing Stop are fighting off the industry's negative image, offering outstanding customer service and slashed prices. They realise that the best way to win new business - and keep it - is going back to ground and using the age old, tried and tested notion, that the Customer is Always Right. And this mantra is proving successful - they've already had to expand into larger offices and employ more staff, to cope with demand.
With companies like Servicing Stop leading the way, we are witnessing a revolution in the automotive industry, and the Dragons recognised this on Wednesday night's show; with 3 of them offering their cash to jump on the band wagon.
The brothers said "The experience of Dragon's Den was exciting and at times very intimidating. Having watched the programme previously you get some idea of what is going to happen, but when you're actually there it's a lot different; trying to make a decision about the future of your business within a pressurised situation is not easy. We knew the offers would be tough, but the value of having a Dragon on board was obviously very appealing to us. Having 3 offers to consider was excellent; Peter Jones and James Khan both made good offers, but our instinct was that working with Deborah Meaden was the best option for us, it helped that her offer was also more attractive - hence the yes followed by the hand shake. What appealed most to us about being on the show was the opportunity to increase our customer awareness in the UK, and later use the contacts Deborah Meaden has, to increase our Fleet contracts accordingly".
To find out more visit them online at www.servicingstop.co.uk , or give them a call on 0800 970 9046, and join the thousands of others saving their cash and peace of mind on their vehicle servicing.
